CUSTOMER REVIEWS
Copyright © 2024 WATTS COPY. ALL RIGHTS RESERVED
ABOUT
WATTS COPY SYSTEMS
CONTACT
WATTS COPY SYSTEMS
MISSION STATEMENT
Our mission is to make a positive impact in the success of our business communities by providing office technology solutions through quality equipment and support services at a fair price by a team of employees who are enthusiastically committed to serving our customers through a long lasting relationship of integrity in every detail.
OUR PHILOSOPHY
We at Watts Copy Systems realize that we have two important assets, our customers and our employees. To our customers, we pledge to provide the finest service available in our industry. Our number one priority has always been to provide the best customer service available. Simply put, our motto says it all…
MPS
MANAGED PRINT
SERVICES
Comprehensive, cost-efficient solutions
for busy offices with numerous devices.
Over the years, our unit has purchased or leased many pieces of equipment from Watts Copy Systems. There has not been an instance that I have ever regretted those decisions. The equipment is high quality, and the pricing is always extremely competitive. The excellent customer service that Carol and her staff provide just completes the whole package. I value our partnership with Watts Copy Systems, and would highly recommend them.
- Sara, from a Local University
I wanted to pass along how impressed I was with your crew during the installation, and to let you know that your company continues to impress us on all levels …….. The training was top notch …….You have far exceeded our expectations …………….. You told me this is about a “relationship” and I believe it after seeing your team in action. If this is any indication of how the next three years will be we are looking forward to it! My only regret is that we didn’t do business with you sooner. You have far exceeded our expectations.
- Joshua from a Local Community College
REQUEST
Service Call
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Select here to place a service call on your machine.
SUBMIT
METER READING
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Select here to provide us with your current meter reading.
CORPORATE OFFICE
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Watts Copy Systems, Inc.
2860 Stanton Ave.
Springfield, IL 62703
BUSINESS HOURS
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8:00am - 5:00pm
Monday - Friday
LOCAL CONTACT
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217-529-6697
1-800-252-2023
HISTORY
Watts Copy Systems started in Springfield, Illinois and has been a local, family-owned corporation in business since 1982. Our corporate headquarters in Springfield houses our management, administration, receiving, warehouse, refurbishing departments, as well as our local help desk call center. In addition to our corporate facility, Watts has eight regional sales and service centers located geographically across central Illinois.
In 1982 Watts Copy Systems was literally started in the basement of Skip and Carol Watts’ home. The first new copier they sold was a treated-paper copier manufactured in Chicago by Otto Clark. Watts Copy Systems would sell one and go to Chicago and buy two more. Having worked for other dealerships, Carol and Skip knew the quality that Sharp copiers would provide, and within a year became authorized Sharp Dealer. Shortly after, Watts purchased Decker Business Systems becoming the only Sharp Dealership in Springfield. Within the next five years Watts opened 4 regional sales and service centers, eventually growing to a total of 9 facilities located in Springfield, Decatur, Champaign, Mattoon, Belleville, Quincy, Macomb, Peoria and Bloomington.
“Where service is more than a promise.”
To achieve our #1 priority of providing prompt, polite, professional service, we have committed to hiring and training the best employees we can find. We should allow our employees to grow and accept new challenges in a comfortable work environment. Because of our positive outlook and the best training in our industry, Watts’ employees provide our customers with the best local service.
Over the years, Watts has experienced significant growth and expanded our customer base, receiving numerous awards from Sharp, including Hyakuman Kai Elite awards, indicating our status as a premier, top producing dealer for Sharp. In 2011, Watts expanded our product offerings to include the complete line of Kyocera copiers, multi-function printers and a wide assortment of desktop printers. Watts relationship with Kyocera has quickly flourished, including achieving Kyocera’s Elite Dealer status and becoming a top-tier service provider for Kyocera. In 2015, Watts was one of the fastest growing Kyocera dealers in the nation.
While Watts has experienced significant growth and success since our start in 1982, we remain a locally-owned, customer-focused company that continues to be guided by our founder Skip Watts’ motto, “where service is more than a promise”. Carol Watts continues to lead the company with the same guiding principles that she and Skip established from the beginning—developing lasting partnership with our clients by always keeping each and every customer’s satisfaction as our number one priority.
Address:
Corporate Office:
Watts Copy Systems, Inc.
2860 Stanton Ave.
Springfield, IL 62703
View branch office locations
Email:
Sales:watts@wattscopy.com
Service: service1@wattscopy.com
Supplies: supplies@wattscopy.com
Employment Opportunities:
For employment opportunities,
please email resume to
resumes@wattscopy.com
Phone:
Sales and Supply Orders:
800-252-2023 (Illinois Only)
or 217-529-6697
To Request Service: 800-292-0515 (Illinois Only)
or 217-529-6714