“I wanted to pass along how impressed I was with your crew during the installation, and to let you know that your company continues to impress us on all levels …….. The training was top notch …….You have far exceeded our expectations …………….. You told me this is about a “relationship” and I believe it after seeing your team in action. If this is any indication of how the next three years will be we are looking forward to it! My only regret is that we didn’t do business with you sooner. You have far exceeded our expectations.”